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MARKETING & BRANDING
What We Do
What Can My Virtual Property Manager (VPM) do?
- Residential or Commercial
- Any Property Type
- Any Size
- Any Software
Marketing & Branding Tasks (Done For You)
RESIDENTIAL
On a Strategy Call, we’ll discuss your business, introduce you to OPTIMAL, and define a clear scope of work to achieve your desired outcomes. We’ll also request access to your property management software to prepare a Free Software Audit.
Tenant Coordination
- Notice Creation (i.e to vacate, of Entry, of lease non-renewal, 7-day notice to comply) Complaint Management
- Receive incoming calls (maintenance requests, tenant inquiries and requests, other)
- Lease Renewals (Including Section 8)
- Collection & Delinquency calls
- Complaint Management
Leasing
- Listing Management (Zillow, Trulia, Apartments.com, Facebook, Instagram, etc.)
- Virtual Showings & Self-Guided Tours
- Move-In/Move-Out Procedures
- Lease Agreement Preparation
- Tenant Screeningt
- Prospect Management
Maintenance Coordination
- Create work orders (received over the phone or via email)
- Work order follow-up. Update work order logs through to completion
- Request tenant surveys on completed work orders
- Vendor Research (Compare rates and services)
- Owner and Vendor follow-up
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100% Match Guarantee
We stand by the quality of our Team Members and guarantee that you will be 100% satisfied with the Team Member assigned to you. If you don’t see the value-add, we’ll replace and train a new Team Member for free.